Mom Alarm Clock Support

Support for the public iPhone and iPad version

Need help? Email momalarmclock@gmail.com. Include the iPhone/iPad model, iOS or iPadOS version, app version, and what happened. Do not send a real child's name, school, schedule, family code, password, or other sensitive information.

Before setup

The paired workflow needs a separate parent Apple device and child Apple device.
Install Mom Alarm Clock on both devices, choose the correct role on each, then follow the in-app pairing flow.
Both devices need internet access for pairing and remote sync.
Android is not available yet and has no promised release date.

If an alarm or notification does not appear

On the child device, open Settings → Notifications → Mom Alarm Clock and confirm notifications and sounds are allowed.
Check the child's ringer, alert volume, Focus, and Do Not Disturb settings.
Open the app on both devices and confirm the expected child, alarm time, active days, and roles.
When contacting support, describe whether the alarm failed to appear, appeared without sound, or completed without updating the parent view.

Mom Alarm Clock is not an emergency or safety-critical alarm service. Mobile operating-system settings, connectivity, and device state can affect delivery.

Privacy and account requests

For account deletion, data access, or privacy questions, use the email above. You can also review the Privacy Policy and Terms of Service.

Operator

Mom Alarm Clock is developed and operated by VARR Stack Technologies LLC.